The Performance Improvement Advisory Team (PIAT) is comprised of providers and consumers acting in an advisory capacity to both Behavioral Science Research (BSR) and the Miami-Dade County Office of Grants Coordination (OGC).

The PIAT advises the Continuous Quality Improvement (CQI) Program. The CQI Program is a system-wide and agency level quality assessment, management and improvement program that aims to assure equitable access to high-quality care, improve clinical outcomes, maximize collaboration of stakeholders and coordination of services, ensure high quality customer service, and ensure compliance with Health Resources and Services Administration (HRSA) mandates.

The PIAT uses input and guidance from providers and consumers to establish standards, outcomes and other measures. The knowledge of the service delivery system and agency workings that providers and service recipients bring to the process is indispensable in creating an effective CQI Program.

PIAT activities include, but are not limited to, developing quality initiatives; recommending solutions, interventions, and improvement actions; establishing key indicators for service categories; assisting in development of record review tools; designing outcome measures; and reviewing results of record reviews.

The PIAT functions in a strictly advisory capacity; it does not set policy, provide accreditation, or rate providers, and is not a committee of the Miami-Dade HIV/AIDS Partnership.

For more information, contact Ariela Eshel, Quality Management Coordinator.